If there is ever any problem with the product you purchased, please bring this to our attention! We will make sure that everything has a happy conclusion.
RETURN POLICY - applies to USA purchases directly from this website:
Learning to ride your Ebb & Flo board may take some determination. If it ends up ultimately not being a good match, return it to us within 30 days for a full refund, minus any additional or expedited shipping charges paid.
Upon request, we will have UPS email you a pre-paid return shipping label. Our cost of this label will be deducted from your purchase price refund. This will likely cost you less than paying for return shipping on your own.
11652 Knott St Ste 10
Garden Grove, CA 92841
Please remove or cover the old shipping labels. Please ensure that your name or order number is on the label or on the outside of box. A refund will be issued upon receipt of shipment.